Frequently Asked Questions

Here are some frequently asked questions about Metropolis Disposal roll-off services and dumpster rentals


How much is a roll-off container?

It depends on your location, bin size and content. Please call 1-800-650-6165 for a quote.

What types of payment do you accept?

We accept Visa, MasterCard and American Express, credit cards.

When do you charge my credit card?

We charge your card on the day we drop off your container.

Are there any extra charges?

If the bin needs to be relocated or cannot be picked up or delivered when scheduled due to customer error/mistake beyond our control, there will be a $125 per hour charge for the truck time. Extra charges apply if the container must be washed out or if concrete has dried and must be chipped out. There are also extra charges for large tree stumps.

10-yard bins containing only concrete, asphalt, bricks, block, and clean dirt without roots or grass can be recycled, otherwise they will be taken to landfill.


How many tons can I put in my rental bin?

The base price for a 40-yard bin includes four or five tons depending on the city (please call us to verify). The 25-yard bin includes four tons. If the weight exceeds these amounts, you will be charged an extra fee per ton.

Bins must weigh less than 10 tons and cannot be loaded higher than the top of the box. Overweight bins will not be hauled.

How will I know how much the bin weighs?

If you are filling it with concrete and dirt, one cubic yard weighs approximately one ton, so a 10-yard bin weighs approximately 10 tons when loaded with inert material.


What is the bin rental period?

We rent out bins for a seven-day period. A $15 daily rental charge per bin will be billed beginning one week after delivery.

Note that bins are not automatically picked up at one week. You must call to schedule a pickup and verify that the pickup was completed. Special pricing will be considered if you need the bin for an extended amount of time.

During my week’s rental, will you dump the bin and bring it back?

Our price includes using the bin on site for one week and dumping it once.

When can I get a bin?

Having 24 hours’ notice or more is always helpful. However, if you call in the morning, we can often deliver your bin that afternoon. Afternoon calls can usually get bins the next morning.


What am I allowed to put in the bin?

We never accept liquids or hazardous materials. Any found in the container will be returned at customer expense.

Be sure to select the right size bin for your project. The contents should not stick out the top of the bin. Heavy, inert materials such as concrete, dirt, and bricks should go only in a 10-yard bin.

Can I put tree stumps in the bin?

You may include tree stumps. However, there will be an extra charge to handle them. You can possibly save on extra charges by reducing the stumps to less than two feet in diameter.

What materials are considered hazardous?

Hazardous materials include: Electronic (e-waste), paint, oil, chemicals, petroleum products, asbestos, gardening products, automotive fluids, batteries, household cleaning products, medicines, light bulbs.

We handle tires at extra charge.

To dispose of hazardous waste, visit or your city may provide hazardous waste collection.

How do I know whether my materials are inert?

Inert material refers to inorganic, or nonliving, materials, such as dirt, concrete, rocks, sand, stucco, tile, bricks, blocks, asphalt, rebar, and metal.

Non-inert material includes grass, roots, sod, trash, drywall, wood, stucco with paper, asphalt shingles, plastic, green waste, etc.


How much space do I need for the bin?

The amount of space needed will vary based on the area and site conditions (obstacles, gates, overhanging roofs, etc). The box is delivered on a ten-wheeled truck approximately 8 feet wide and 37 feet long. The roll-off container is 8 feet wide and 22 feet long.

Contact us and one of our team members can give you a more accurate answer based on your particular area.

Do I need a permit?

In most cities, you do need a permit to place the bin on the street. To get a permit, go to your city’s Public Works website.

You do not need a permit if the bin is on your property. However, we require your signature in person or by fax to release us from any property damage.

Be advised that an empty 2-ton bin and a full 8-ton bin can easily crack your driveway. Plywood may help avoid damage. Our drivers will not drop a bin where it would possibly harm a person or property.


Are there any other terms I should be aware of?

Customer must comply with all governmental regulations, including street use permits.

Customer will grant Metropolis Disposal, Inc. access to the job site at reasonable times.

Customer agrees to hold harmless Metropolis Disposal, Inc. with respect to any property damage, bodily injury, or death resulting from Customer’s use of bins.

Customer agrees to pay for all damages to bin other than normal wear and tear.

Customer gives Metropolis Disposal, Inc. permission to dump the contents of our bin onsite for not complying with the terms of the agreement.